is a “Customer Oriented” Company,
that’s why in BPS we consider the
customer service a fundamental
a qualified team of technicians, constantly
trained and updated is available at any time
to take care of all your inquiries, to be helpful
for any doubt or problem.
Our units are relatively simple, built with modern technologies
assuring high efficiency and long
durability: if the units are properly selected
and installed, they will not give any trouble.
Main features to prevent any inconvenience in working conditions
and to assure long-lasting operation, are:
• Correct installation which
has to be done according with “state of the
art” and according with instructions mentioned
in our Installation,
Use and Maintenance Manual.
• Unit first start and installation test must be provided
by qualified and specialised personnel.
• Respect of the ordinary maintenance.
• Yearly control to be done by qualified and specialised
• To keep units working inside the indicated working
• Correct use of the unit, inside the design limits.
For any further information, we
recommend you to refer to the Installation,
Use and Maintenance Manual (supplied with each unit).
Before asking the support of our technical assistance it’s
recommended to make some preliminary checks following carefully
the instructions mentioned in our Installation, Use and Maintenance
Manual (specially referring to the sections: “Failure
research” – “Improper uses” –
“Ordinary Maintenance” – etc...): it’s
usually enough to exclude some simple inconveniences. If the
inconvenience would persist, the assistance will be guaranteed
by the installer
who made the installation.
If case of further need you can contact
BPS S.r.l. by phone,
fax or e-mail. In order to facilitate our personnel, before
contacting the BPS technical assistance, be sure to have available
following documentation of the unit and possibly:
model • Matricular number and installation period • Purchase document
(invoice or purchase receipt)
• Brief description of the installation
and kind of inconvenienceo
• Any additional useful documentation
and information, to have fast